Shipping Policy
This Shipping & Delivery Policy outlines the terms and conditions governing the shipping and delivery of physical products purchased through Biomaze Nutraceuticals Pvt. Ltd. website. Please read this policy carefully before making a purchase. By placing an order, you agree to abide by the terms and conditions set forth herein.
1. Shipping Methods:
- We offer shipping to PAN India.
- Shipping methods may vary depending on your location and the product(s) purchased.
- The available shipping methods and estimated delivery times will be displayed during the checkout process.
2. Order Processing Time:
- Orders are typically processed and shipped within 2 business days of payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Costs:
- Shipping costs are calculated based on the shipping method selected and the destination address.
- The shipping cost will be displayed during the checkout process before you complete your purchase.
4. Delivery Times:
- Delivery times vary depending on the shipping method selected and the destination address.
- Estimated delivery times are provided during the checkout process and are for reference only. Actual delivery times may vary due to factors beyond our control, such as customs processing or carrier delays.
5. Tracking Information:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can use the provided tracking information to monitor the status of your delivery online.
6. Delivery Address:
- Please ensure that the shipping address provided during checkout is accurate and complete.
- We are not responsible for lost or undelivered orders due to incorrect or incomplete shipping addresses provided by the customer.
7. Delivery Attempts:
- If a delivery attempt is unsuccessful, the carrier may leave a delivery notification with instructions for rescheduling delivery or picking up the package from a local facility.
- It is the customer’s responsibility to follow the carrier’s instructions to ensure successful delivery of the order.
8. International Shipping:
- For international orders, customs duties, taxes, and fees may apply upon delivery.
- These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
9. Shipping Restrictions:
Certain products may be subject to shipping restrictions based on size, weight, or destination. Please review any applicable restrictions before making a purchase.
10. Contact Us:
If you have any questions, concerns, or requests regarding our shipping and delivery policy, please contact us at info@biomaze.in
By placing an order through our website, you agree to abide by this Shipping & Delivery Policy.